Payments are down

Recently received an invoice or missed a toll?

Payments are temporarily unavailable while we do some work under the hood. Not to worry — you can take care of unpaid trips soon and you won't have to pay any extra fees.

We'll be back up and running by RESTORATION.DATE.

If you have unpaid invoices due before QUALIFYING.INVOICE.DUE.DATE, your new due date has been extended to GLOBAL.EXTENSION.DATE. Head back here on RESTORATION.DATE to take of care of any invoices then.

We are here to help. Check out our FAQs below for more information.

Missed tolls

What should I do to take care of missed tolls so I don’t get an invoice?

Head back here on RESTORATION.DATE to take care of missed tolls for trips between FIVE.DAYS.PRIOR.TO.BLACKOUT.PERIOD.END.DATE and BLACKOUT PERIOD.END.DATE. And for help with any missed tolls before FIVE.DAYS.PRIOR.TO.BLACKOUT.PERIOD.END.DATE, just give us a call at 855-495-9777 on RESTORATION.DATE.

Invoices

I have invoices due before RESTORATION.DATE, how does this impact me?

You'll have more time to pay because your due date is extended. All customers with unpaid invoices due between START.DATE and QUALIFYING.INVOICE.DUE.DATE will have until GLOBAL.EXTENSION.DATE to pay.

Can I dispute trips on my invoice or nominate another driver?

Anything else

Can I talk to someone to verify this?

Of course, call us at 855-495-9777.

Why are payments and unpaid travel lookups not working right now?

What if I register a new unpaid trip before RESTORATION.DATE?

I won’t be available to make the payment when the option becomes available again – what should I do?

I wanted to sign up for email alerts about future missed tolls, but I don’t see that option?

I was already signed up for missed toll email alerts – will I get one if I register an unpaid trip before RESTORATION.DATE?